Customer paperwork
Munova Clean | Service confirmation
Munova LLC, operating as Munova Clean | Kentucky
503-302-9996 | support@munovaclean.com
Payment is due when cleaning is completed, by debit card or cash. No deposit is required. The website does not take payment. Additional work and price changes require customer approval before proceeding.
Please give 24 hours' notice by call or text to cancel or reschedule. No cancellation fee applies at this time. Report missed cleaning within 48 hours; confirmed missed tasks within the agreed scope qualify for a no-charge return visit arranged with you.
Munova brings products and equipment. Preferred customer supplies must be safe and suitable. Secure pets and disclose allergies, sensitive surfaces, access restrictions, and known hazards. Hazardous work is excluded; affected work is paused if hazards are discovered.
If access is unavailable, we call and text and wait up to 15 minutes from the agreed arrival time or actual arrival, whichever is later (within an agreed arrival window, from arrival). We may then leave and reschedule subject to availability. No lockout fee applies at this time.
Photos require separate permission. Signing this confirmation does not give photo permission. No payment-card details or entry codes should be written on this form.
By signing, both parties confirm the scope, price, and appointment above. Each receives a copy. This does not waive rights under applicable law.
Munova Clean | Photo permission
Munova LLC, operating as Munova Clean | Kentucky
503-302-9996 | support@munovaclean.com
Photos are optional. Declining either permission does not prevent cleaning. An unanswered choice is not permission. Do not photograph people, identifying details, documents, valuables, or personal belongings without specific permission.
1. Private job documentation
Photos of the agreed areas may document condition, completed cleaning, or a service concern for review with Munova and the customer.
□ I allow this □ I do not allow this
2. Public use (separate permission)
Only the specifically identified photos and uses below are authorized. Names, addresses, and other identifying details must not be published.
□ I allow this □ I do not allow this
Contact Munova to withdraw permission for future use. Munova will stop new use and remove copies it controls where practicable; copies already shared by others may not be recoverable. This permission is not a waiver of damage claims or privacy rights.
I am authorized to grant the permissions selected above. Each party receives a copy.
Munova Clean | Service concern
Munova LLC, operating as Munova Clean | Kentucky
503-302-9996 | support@munovaclean.com
□ Missed cleaning □ Reported damage □ Other
Munova review
Report missed cleaning within 48 hours. This form records a concern; it is not an admission of liability, an automatic refund approval, or a release of claims. The missed-cleaning window does not establish a deadline for damage claims or limit legal rights.